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Overview outages

06-09-2024 | 15:15 | RESOLVED - The Student Portal is not available at the moment. We are working on a solution.

You can use the following alternative links to access your study materials, timetable, and course registration:

  • Canvas dashboard for current course details, announcements, and assignments
  • Timetable for your schedule
  • Course registration, exam registration, and academic work overview

06-09-2024 | 9:30 | RESOLVED - The ICTS Self-Service Portal is not available due to an issue with TOPdesk. We are reachable via email, phone, and at the service desks.

05-09-2024 | 09:00 | RESOLVED - The absence portal within SAP SuccessFactors is currently not working. Our supplier is working on a solution.

02-09-2024 | 16:00 | RESOLVED - There is currently an issue with the Matlab license. As a result, Matlab cannot be used temporarily. We are addressing this issue urgently.

19-07-2024 | 13:00 | RESOLVED - Due to necessary urgent maintenance on the Canon print service, some printers will not be available between 14:00 and approximately 17:00.

15-07-2024 | 10:00 | RESOLVED - We are currently experiencing issues with the Canon print service. Printing from the standard printer on UM workstations (UM_Printer) is not working, print jobs are not arriving. As a workaround, you can use the print portal at print.maastrichtuniversity.nl

02-07-2024 | 12:45 | RESOLVED - We are currently experiencing issues with SAP SuccessFactors. Due to these issues, SuccessFactors is not available. Our supplier is working on a solution.

25-06-2024 | 16:00 | RESOLVED - We are experiencing issues with the Student Portal. My Courses, My Timetable, and other data are therefore not visible.

20-06-2024 | 09:30 | RESOLVED - We are currently experiencing issues with Pure. Therefore, Pure cannot be used. The system supplier is aware and is working on resolving the issue. We expect the issue to be resolved within 8 hours. Maastricht University | Maastricht UMC+ Research Information is available.

23-05-2024 | 13:30 | RESOLVED - We are experiencing issues with our print service. Print jobs may not arrive at the printer. Our supplier Canon is addressing this issue with priority.

29-04-2024 | 11:25 | RESOLVED - Canon has updated the software on the print server to resolve the print issues.

26-04-2024 | 15:45 | RESOLVED - We are experiencing issues with our print service. Print jobs may not arrive at the printer. Scanning may not work or may be delayed. Our supplier Canon is addressing this issue with priority.

24-04-2024 | 09:50 | RESOLVED - Yesterday we experienced issues with the print service. Initially, students could not print, later staff experienced the same issues. Our supplier Canon has now resolved the issues.

23-04-2024 | 14:00 | RESOLVED - We are experiencing issues with our print service. Sending print jobs may be slow, prints may not come out or be delayed. Our supplier Canon is addressing this issue with the highest priority.

22-04-2024 | 18:20 | RESOLVED - Our supplier Canon has resolved the issue. You may need to resend a previously submitted print job to the printer.

22-04-2024 | 15:35 | RESOLVED - We are experiencing issues with our print service. Sending print jobs may be slow, prints may not come out or be delayed. Our supplier Canon is addressing this issue with the highest priority.

21-04-2024 | 18:00 | RESOLVED - All services are now accessible again.

21-04-2024 | 16:00 | RESOLVED - We are experiencing login issues with some services. These include: Student Portal, Student Intranet, Canvas, Timetable, SuccessFactors, and others. We are investigating the issue.

16-04-2024 | 09:50 | RESOLVED - We experienced issues with the Corsa application. It was not usable.

04-04-2024 | 10:30 | RESOLVED - We are experiencing issues with our printer service. Logging into the printers may be slow, prints may not come out. Our supplier Canon is analyzing the issue with priority and will soon work on a solution.

02-04-2024 | 12:55 | RESOLVED - We are currently experiencing issues with Canvas. The supplier is working on resolving the issue. For more information, check the status page of our supplier.

26-03-2024 | 09:28 | RESOLVED - The Student Portal was unavailable for 15 minutes. This issue has been resolved.

01-03-2024 | 11:43 | RESOLVED - The issues with the print environment have been resolved since last night at 18:30. The print services are fully available again.