Outages
19-07-2024 | 15:50 | The maintenance work has been carried out. The printing service was partially down between 2:30 PM and 3:30 PM.
19-07-2024 | 13:00 | Due to necessary emergency maintenance of the Canon printing service, some of the printers are unavailable between 2:00 PM and approximately 5:00 PM.
15-07-2024 | 15:00 |In collaboration with our supplier, the problems regarding the Canon printing service have been resolved.
15-07-2024 | 10:00 | We are currently experiencing issues with the Canon print service. Printing via the default printer on UM workplaces (UM_Printer) doesn't work, print jobs do get sent to the printers. As a workaround you can use the print portal via print.maastrichtuniversity.nl
02-07-2024 | 14:30 | The issues regarding SAP SuccessFactors have been resolved. The application is available again.
02-07-2024 | 12:45 | We are experiencing issues with SAP SuccessFactors. Due to these issues SuccessFactors is not available. Our supplier is working on a solution.
Look at https://www.maastrichtuniversity.nl/overview-outages for an overview of past outages.
Scheduled maintenance
ICTS works with set periodic maintenance windows for regular short maintenance of the ICT infrastructure.
This maintenance takes place in accordance with the schedule below.
Regular maintenance:
Tuesday morning 06.00 - 08.00
Friday evening 18.00 - 21.00
Installing software patches:
Daily between 04.00 - 07.00
Accessibility ICTS Servicedesk
ICT Service Centre (ICTS)
+31 (0)43 388 5555
Maandag 08.00 - 17.00 uur
Dinsdag 08.00 - 17.00 uur
Woensdag 08.00 - 17.00 uur
Donderdag 08.00 - 17.00 uur
Vrijdag 08.00 - 17.00 uur
Go to ICTS Self-Service Portal to report a malfunction.
Known errors
20-06-2024 | At this time there are no long-term known issues.