Update #5: cyber attack UM
Education at UM can be resumed on January 6. Some important systems that are required for this will be available online again from 2 January. This primarily concerns information systems for students that are used for scheduling (inspection only), study materials (Blackboard / ELEUM) and the UM Student Portal as well. Availability does involve more limited functionality. Students will also have to change their password on all their devices from an external location, outside the UM WiFi network.
All exams and resits that were scheduled for the week of 6 January will take place. We realise that students did not have access to the educational environment, including the study materials, for some time. As a result, they may not have been able to prepare as well as they could have. The Executive Board and deans have decided today that there will be an additional opportunity for resits. The form and time of these resits will be announced as soon as possible. Work is also being done on a ‘leniency arrangement’ for students who have been demonstrably disadvantaged in any way by the cyber attack. The specifics (form and content) of this will also be announced soon.
IMPORTANT! Don’t use the systems!
It is of the utmost importance at this moment that students and staff do not perform any actions on UM computers or systems. This applies to both inside and outside the university. This is to avoid any risk for research and repair work and for data retention.
Our own IT people are working on getting our systems online again as soon as possible. UM is assisted by specialists from the renowned cyber security company Fox-IT. Fox-IT is performing the investigation and provides assistance. On the basis of, among other things, the results of that research, UM itself is working on getting the systems 'live'.
The Executive Board thanks the many colleagues who have worked incredibly hard in recent days to ensure that teaching can be resumed on 6 January.
Contact information
Students can contact UM Service Desk at /info@m-u.nl or +31 43 38 85 101 (on 31 December and from January 2 onwards (weekend also) from 09:30 AM to 5:00 PM).
Employees can contact their own unit through the following email addresses:
FHML: /fhml@m-u.nl
FPN: /fpn@m-u.nl
LAW: /fl@m-u.nl
FASoS: /fasos@m-u.nl
FSE: /fse@m-u.nl
SBE: /sbe@m-u.nl
Service centres: /servicecentra@m-u.nl
MUO: /muo@m-u.nl
(emails will be dealt with as from 2 January)
Media can contact UM press officer Fons Elbersen: +31 6 53944500.
Also read
-
On Friday afternoon, 18 October, Minister Eppo Bruins (Education, Culture, and Science) paid a working visit to Maastricht. There, he was briefed by Limburg's educational institutions on current educational topics from the Education Manifesto. The minister also engaged in conversations with teachers and students. Through practical examples, Bruins gained a clear understanding of how education in Limburg is joining forces and taking advantage of the opportunities presented by its border location. In addition, the Province of Limburg and the educational institutions expressed their concerns about government plans that do not sufficiently take these regional opportunities into account.
-
Society is stuck on a one-way superhighway of value destruction, if you ask Nancy Bocken. Here, the professor of Sustainable Business & Circular Economy proposes how we might exit the highway of linear consumption—and why what we do matters.
-
In a significant cross-border collaboration, Maastricht University is excited to announce that NetSci 2025, the flagship international conference of the Network Science Society, will be held at MECC Maastricht from June 2nd to June 6th, 2025.