Latest blog articles

On 16 December 2018, I had the pleasure of visiting the home town of my late Italian grandfather, a small hilltop community called Pollenza, in the lesser known region of Le Marche.

The results of empirical research show that 82% of consumers read online reviews, not to mention companies, which rely on them to assess their own performance. The utility of the review depends on a number of factors, such as the perceived identity of a reviewer, and the language used.

A 83-year-old man suffered severe brain damage due to a fall in a bank. The man was brought to a hospital where he died one week later. A medical report then showed that the lack of assistance did not (even partly) contribute to the man’s unfortunate death. Still, the refusal to help had certain...