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UM email account, UMcard, Certificate of Enrolment

UM email account

As a new student, you will be given a Maastricht University (UM) email account which should be used to carry out all correspondence with the university. You can access this email account via UM webmail, which can be used from anywhere in the world. 
  
What is possible with webmail? 

  • Read, write, send and receive emails 
  • Delete, search and organise your emails 
  • Create filters that automatically delete emails, organise them into specific folders, or forward them 
  • Organise your agenda 
  • Search for email addresses 
  • Synchronise with your mobile device 

 Access webmail here   

Student Services Centre 

study@maastrichtuniversity.nl
+ 31 43 38 85 388
Bonnefantenstraat 2, Maastricht

UMcard

After completing your enrolment at UM, and once your UMcard is ready, you will receive a email from the Student Services Centre (SSC) about where you can come and collect your UMcard.  

The UMcard is your university ID and copy card, and gives you access to UM buildings and facilities, including the University Library. For detailed information, download the UMcard brochure. 

Certificate of Enrolment

If you have met all enrolment requirements and you are officially enrolled as a student, Maastricht University will provide you with a Certificate of Enrolment. The certificate shows your personal details, study programme information and the exact period that you are enrolled as a student at UM. Each year, you will receive a new Certificate of Enrolment. 

This document may be required by organisations such as housing agencies, sports clubs, financial institutions or insurance providers to verify your status as a student. It may also be needed for certain university procedures, such as during examinations, depending on your programme requirements. 

Additional copies of your Certificate of Enrolment can be obtained without charge from the Information Desk at the Student Services Centre (SSC).