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… Search results 24 December 2019 Maastricht University (UM) has been hit by a serious cyber attack. Almost all Windows systems have been affected and it is particularly difficult to use e-mail services. UM is currently working on a solution. Extra security measures have been taken to protect (scientific) data. UM is investigating if the cyber attackers have had access to this data. It is unclear how much time UM needs to find a solution, but it will definitely take a while for the systems to be fully operational again. All UM buildings are closed until Sunday, with the exception of …
… Search results 29 December 2019 Within the possibilities and limitations we currently have, Maastricht University (UM) wants to optimally inform students and staff about the consequences of the cyberattack for education and research. The processes surrounding education - which can hopefully start again on 6 January - are one of our biggest priorities. Moreover, extra attention has been drawn to grant applications from researchers. In this update, … the moment it is available. The helpline can be reached on December 30 from 9:30 AM to 5:00 PM. Telephone: 043 – 38 85 101 E-mail address: info@m-u.nl Questions from study programme applicants All applications made to Studielink, also those before the cyber attack on December 23, are saved. As soon as possible, we will contact everyone in the application and registration process. Questions from employees with grant applications We are making an overview of deadlines for grant applications, such as …
… Search results 28 December 2019 Maastricht University is making every effort to minimise the cyberattack’s impact on education, research and students and staff. The Executive Board, deans and directors feel a great responsibility in this area. They are aware of the possible consequences for students and staff, looking for ways to minimise any … Contact the ICTS Servicedesk at info@m-u.nl or +31 43 38 85 101 (on 30 December during office hours). Media can contact UM press officer Fons Elbersen: +31 6 53944500. Latest update … Maastricht University is making every effort to minimise the cyberattack’s impact on education, research and students and staff. The Executive Board, deans and directors feel a great responsibility in this area. They are aware of the possible consequences for students and staff, looking for ways to minimise any …
… Search results 9 January 2020 Lessons learnt In a few weeks' time, UM expects to be able to publicise the lessons learnt following the attack on our computer systems. For our own sake, but also for the academic colleagues, and other stakeholders. Also towards the media. We expect this to happen on 6 February, when we also want to answer questions that we cannot address while the … Message for Alumni: passwords We have received questions from alumni about changing their passwords. The accounts and passwords for the lifelong alumni mail account (@alumni.maastrichtuniversity.nl) and the alumni portal have not been affected by the cyber attack, but are still blocked. So you cannot change your password at this time. But don’t worry, next week (week of 13 January) we will have more information for you. Until then, registration for the UM Star Lectures is only possible via email . … this to happen on 6 February, when we also want to answer questions that we cannot address while the investigation is still ongoing, so as not to harm the interests of our students and employees as well as the university as a whole. … Update #16 cyber attack … Update #16 cyber attack UM …
… can be reached daily up to and including Sunday 5 January from 9:30 until 17:00 at +31 43 – 38 85 101 or e-mail: info@m-u.nl . Leniency arrangement for students Students who have experienced demonstrable obstacles in their study progress due to the cyber attack can address a committee, led by vice-rector Prof. Dr. Harm Hospers. Information about the procedure will follow. Latest update … Please check out our FAQ list Our experts are still working very hard to make all UM systems operational again. As … to a limited extent. … Our experts are still working very hard to make all UM systems operational again. As of today, the most important education-related computers systems have been up and running again, albeit to a limited extent. … Update #9: cyber attack UM …
… from Monday, 6 January by calling the International Relations Office +31 43 3883706 or by sending an email to sbe@m-u.nl . Academic ceremonies In January the academic ceremonies will take place according to schedule. Alumni As a result of the cyber attack, both the general alumni email account alumni@maastrichtuniversity.nl and your personal UM account have been blocked temporarily. All email messages sent to or from these accounts from 23 December 2019 will be available as soon as these accounts are active again. We will then be able to process them. The cyber attack has not affected the accounts and passwords for the Alumni Portal. Of course, you’re advised to change your password regularly in accordance with the UM password protocol . For (urgent) questions related to alumni matters, such as the …
… Search results In the wake of Christmas Eve, Maastricht University was hit by a serious cyber attack. Almost all Windows systems were affected and e-mail services, among other systems, could no longer be used. On the same day, IT staff at UM, along with external specialists, immediately started forensic investigation and repair work. On 24 … for the resits planned in week 2. The Executive Board and deans therefore decided that there would be an additional opportunity for resits. Also, a "leniency arrangement" was set up for students who were demonstrably disadvantaged in any way by the cyber attack. All buildings were open again for students and staff from 2 January. Resume education on 6 January On 2 January it was announced that education could resume on 6 January. Some important systems - information systems on scheduling …
… Search results In view of the possibility that students have suffered a disadvantage or damage as a result of the cyber attack at Maastricht University, the Executive Board has decided to temporarily set up a Leniency Committee with the aim of creating clarity for the student as quickly as possible. Students can apply to this committee with a request for compensation. The Leniency Committee only accepts requests for compensation in disadvantage or damage that are directly related to the cyber attack. The Leniency Committee will advise the Executive Board on the submitted request. In principle, the student will receive a decision from the Executive Board by email within 4 weeks after receiving the request. Who can submit a request that …
… Search results 27 December 2019 Maastricht University (UM) is currently working day and night on solutions for the major ransomware attack which occurred on Monday, 23 December 2019. IT staff at UM, along with external specialists in this field, have been working all-out since the discovery of the attack. The current phase involves forensic investigation and repairs. The primary focus is on developing solutions which ensure the university will be as protected as possible against these types of attacks in the future. The Executive Board and the … will be as protected as possible against these types of attacks in the future. … Maastricht University (UM) is currently working day and night on solutions for the major ransomware attack which occurred on Monday, 23 December 2019. … Update: cyber attack at UM …
… to do this at home before Monday 6 January. Check out the UM password policy . Please note: do not use the password recovery option! … Check the FAQ for answers to the most frequently asked questions. … Statement UM and response OM … Update #8: cyber attack UM …