Student Deans

The Student Deans can help you if you have questions about your legal rights with regard to the following:  

• Financial support for study delays: Get advice on obtaining financial assistance from the ‘Profileringsfonds’ for study delays due to personal issues, administrative roles or top-level sports. 
• Tuition fees & second study: Get guidance on your tuition fees or enrolling in a second bachelor’s or master’s programme 
• Subsidies for student activities: Find out your options for utilising the Promotion Fund for financial support for student activities. 
• Private grants and loans: Obtain a letter of support from the Student Deans when applying for educational grants or loans. 
• Regulations and decisions of UM: Inquire about regulations such as enrolment provisions, the student charter, codes of conduct, and education and examination regulations.  
• Objections, appeals or complaints: Get help with legal questions about filing an objection, appeal, or complaint with the UM Complaints Service Point.  
• Dutch student financing: Learn about eligibility and requirements for Dutch student finance through DUO, including extending performance-related grants or diploma terms. 
• Compulsory health insurance: Get information on the legal requirements for health insurance in the Netherlands. 

If you can’t find the support you are looking for in the list above, please visit our intranet page How to find the right support to discover where you can go for assistance. 

Watch our video to find out more about how our student deans can help you.

If you have a question related to any of the issues above, send us an email at  studentdeans@maastrichtuniversity.nl. Please send the email with your UM account, include your student ID, ask your question clearly, and mention everything you consider important.  

Prefer a face-to-face meeting? Please make an appointment. Make sure that your issue falls into one of the categories above before scheduling an appointment.    

If you cannot make your appointment or if you would like to reschedule, please notify us via the online appointment tool .   

Even if it’s at the last minute, make sure to cancel your appointment if you cannot attend. The earlier you let us know, the more likely we can help another student in your place.