Outages
29-04-2024 | 11:25| Canon updated the software on the printserver in order to resolve the printissues.
26-04-2024 | 17:55 | UPDATE - In order to resolve the issues Canon is updating the software on the printserver.
26-04-2025 | 15:45 | RESOLVED - We are experiencing issues with our printing service. Print jobs may not be reaching the printer. Scanning may not be functioning properly or may be experiencing delays. Our supplier Canon is addressing this issue as a priority.
Look at https://www.maastrichtuniversity.nl/overview-outages for an overview of past outages.
Scheduled maintenance
ICTS works with set periodic maintenance windows for regular short maintenance of the ICT infrastructure.
This maintenance takes place in accordance with the schedule below.
Regular maintenance:
Tuesday morning 06.00 - 08.00
Friday evening 18.00 - 21.00
Installing software patches:
Daily between 04.00 - 07.00
Accessibility ICTS Servicedesk
ICT Service Centre (ICTS)
+31 (0)43 388 5555
Maandag 08.00 - 17.00 uur
Dinsdag 08.00 - 17.00 uur
Woensdag 08.00 - 17.00 uur
Donderdag 08.00 - 17.00 uur
Vrijdag 08.00 - 17.00 uur
Go to ICTS Self-Service Portal to report a malfunction.
Known errors
- Exchange (Outlook) performance:
29-11-2023 | The migration of almost all student and staff mailboxes to the cloud has had a positive effect on performance. Although we still experience some issues, they are much less frequent than before.