Units - KCIS

International Staff Support Office

About us

Are you a non-Dutch national and will you soon be employed by Maastricht University? Maastricht University is keen to provide its international employees and their family members with a warm welcome and a good start to their stay in Maastricht or its surrounds.

Part of the university’s People & Development department, the International Staff Support Office (ISSO) is happy to offer you its services. We will assist you with various procedures that are required to work and live in the Netherlands legally. We can also provide you with further information on a variety of topics you might encounter when moving to and living in the Netherlands.

The People & Development department will inform ISSO about your employment contract at UM. ISSO will then guide you through the following procedures where relevant. 

How can we help?
At ISSO we are doing our best to offer all the information you need in order to help you.

 Immigration procedures
 Internships
 Health insurance
 FAQ

New to the community?
Coming from another country to work here makes you part of a diverse and growing community, within the Maastricht region as well as the university. Read more about what working in the area and at our University entails here. You can also find useful information in our Beginner's Guide to Dutch Academia.

You can read more on our activities and services here. Please note that ISSO will act as an intermediate. For more information please read this note carefully.

VisaCare portal

Click the following link to login on the VisaCare portal.

Abbreviation list

AbbreviationDutchMeaning
BSNBurgerservicenummerCitizen Service Number
EUEuropese UnieEuropean Union
HRPersoneelszakenHuman Resources
INDImmigratie- en NaturalisatiedienstDutch Immigration and Naturalization Service
MVVmachtiging tot voorlopig verblijfLong Stay Visa
ESSmedewerker selfserviceSystem available to employees for personal information and pay related concerns(declarations, advance payment, changing address, etc.)
UMUniversiteit MaastrichtMaastricht University
BelastingDienst Tax Office
GGDGemeentelijke gezondheidsdienstMunicipal Health Service
TBCTuberculosisTuberculosis (TB)
Rijksoverheid Government
ISSOInternational Staff Support OfficeInternational Staff Support Office
KCISKenniscentrum voor internationaal personeel Knowledge Centre for International Staff